Terms & Privacy

EFFECTIVE DATE: 01.08.2025

These Terms of Service (“Terms”) govern your use of Nuvon’s services. By using our services, you agree to these Terms.

1. SERVICE OVERVIEW

Nuvon provides hosted cloud services including (but not limited to) VPS, GPU compute, object storage, file sync, and backup solutions. Services are hosted within the European Union and operated under EU data protection laws.

2. DATA OWNERSHIP

You own all content you upload to Nuvon. We do not claim any rights to your data beyond what is necessary to provide the service. We DO NOT and WILL NOT use any client data for AI training.

3. PRIVACY COMMITMENT

  • We do not sell, rent, or share your personal data with third parties for marketing purposes.

  • We comply with the EU General Data Protection Regulation (GDPR).

  • For details on data handling, see our Privacy Policy below.

4. ACCEPTABLE USE

You agree not to:

  • Use Nuvon services for unlawful activities

  • Distribute malware or malicious content

  • Infringe on intellectual property rights

  • Abuse network resources or disrupt service for other users

Violation may result in suspension or termination of your account.

5. BACKUPS DISCLAIMER

Nuvon Drive is not a backup service by default. While we maintain high-availability infrastructure and certain redundancy measures, you are responsible for keeping your own copies of critical data unless you specifically subscribe to our backup services. Nuvon SafeBackup is the correct product for data backup.

6. BILLING & PAYMENTS

  • Services are billed in advance based on your selected plan.

  • Late or failed payments may result in service suspension.

  • All fees are listed in EUR unless otherwise stated.

7. TERMINATION

You may terminate your service at any time. Data will be deleted from our systems within 30 days after termination unless required by law to retain it.

PRIVACY POLICY

DATA WE COLLECT

  • Account Information – Name, email, billing address

  • Service Data – Files, settings, and configurations you choose to store

  • Technical Data – IP address, browser type, and access logs for security

HOW DO WE USE YOUR DATA

  • To provide and maintain services

  • To communicate with you about your account

  • To ensure system security and prevent abuse

  • To meet legal obligations

DATA SECURITY

We use encryption, access controls, and monitoring to safeguard your data.

DATA RETENTION

We keep your data only as long as needed to provide the service or as required by law.

YOUR RIGHTS

If you are in the EU or EEA, you have the right to access, correct, or delete your personal data, and to request data portability.

CONTACT US

For questions about these Terms or our Privacy Policy, contact:

Email: legal@nuvon.io

Mail: Nuvon Cloud s.r.o., Rybná 716/24, 110 00, Prague, Czech Republic